🏬 Branch Availability

🧾 Description

This document describes the branch_availability event that Blend sends to delivery platforms
to pause or activate a branch. It is used to control whether a branch appears as open or closed on the delivery app.

🔁 Trigger

This event is triggered manually by the user from the Blend Operations Management Dashboard (OM Panel).

🧭 How to Pause or Activate a Branch (UI Flow)

🔐 Step 1: Login

Go to: https://om-staging.tryblend.net/
Login using the credentials provided to you by Blend.

🧭 Step 2: Go to the Integration Page

Once logged in, navigate to the Integration page from the sidebar.

🛑 Step 3: Pause or Resume Your Branch

• Each block will represent a branch
• You will see a Pause or Start button next to each branch
• Click Pause to make the branch temporarily unavailable
• Click Start to re-enable the branch

🚀 Step 4: Blend Fires the Event

Blend will automatically send a branch_availability event to the delivery app’s webhook
to reflect the change in branch visibility.

🧩 JSON Payload

{
  "event": "branch_availability",
  "event_time": "2025-01-01 00:00:00",
  "branch_id": "14589",
  "payload": {
    "branch_id": "1",
    "is_available": false
  }
}

🗂 Field Descriptions

🧠 Behavior

• If is_available = false → Blend will pause the branch on the delivery platform
• If is_available = true → Blend will reactivate the branch and make it available for orders

✅ Notes

• This event only controls branch visibility — it does not affect the menu or inventory
• Delivery apps may show the branch as "closed" or "offline" when paused
• This is a real-time control for operational status